Privacy Policy

This Privacy Policy explains how 3ADine (“we”, “us”, “our”) collects, uses, and shares information when you use our Service.

1. Information we collect

• Account data: name, email, authentication identifiers, and basic profile information.
• Restaurant data: restaurant name, branches, menu items, pricing, images, and configuration.
• Usage data: logs, device/browser info, IP address, and interactions for security and performance.
• Order data (if enabled): order identifiers, items, timestamps, and payment status. If you enable online payments, payment details are handled by the payment processor.

2. How we use information

• To provide and operate the Service (login, menus, ordering, admin tools).
• To secure accounts, prevent fraud, and enforce our Terms.
• To improve performance and user experience.
• To communicate service-related messages (verification, security, support).

3. Legal bases (UK/EU, where applicable)

• Contract: providing the Service you requested.
• Legitimate interests: security, fraud prevention, and service improvement.
• Consent: where required (e.g., marketing communications).
• Legal obligation: compliance with applicable laws.

4. Sharing and third parties

We may share information with:

• Service providers (hosting, analytics, email delivery) who process data on our behalf.
• Payment processors if you enable online payments (they process card/UPI data under their policies).
• Legal and compliance when required by law or to protect rights and safety.

5. Data retention

We retain data as long as needed to provide the Service and meet legal requirements. You may request account deletion, subject to retention obligations.

6. International data transfers

3ADine may process and store data in regions where our service providers operate. When we transfer personal data outside your country, we rely on appropriate safeguards such as standard contractual clauses or equivalent protections.

7. Security

We use administrative, technical, and organizational safeguards to protect personal data, including encryption, access controls, and monitoring. However, no system is completely secure, and we cannot guarantee absolute security.

8. International transfers

Data may be processed in countries where we or our providers operate. Where required, we use appropriate safeguards.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Continued use of the Service means you accept the revised policy.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability.

11. Contact

If you have questions about this Privacy Policy or your data, contact us at:

Email: privacy@dinex.app
Company: 3ADine (3A Technology)